S&S Accounting Solutions Ltd ("we", "us", "our") is committed to protecting the privacy and personal data of our clients, website visitors, and other individuals we interact with. This Privacy Policy explains what personal data we collect, how we use it, and your rights under the Data Protection Act 2017 of Mauritius.
1. Who We Are
S&S Accounting Solutions Ltd is a company incorporated in Mauritius providing accounting, tax, and company secretarial services. We are a data controller in respect of the personal data we process.
- Registered name: S&S Accounting Solutions Ltd
- Trading name: S&S Accounting
- Email: ssmustun@intnet.mu
- Phone: +230 52525921
2. Personal Data We Collect
Depending on the nature of our engagement, we may collect:
- Identity data — full name, National Identity Card number, date of birth, passport details.
- Contact data — postal address, email address, telephone number.
- Financial data — bank account details, income, transaction records, and other financial information necessary to provide our services.
- Business data — company registration details, directorship information, shareholder records, and statutory filings.
- Tax data — tax identification numbers (TAN/BRN), tax returns, and related correspondence with the Mauritius Revenue Authority (MRA).
- Usage data — basic analytics when you visit this website (pages visited, browser type, referring URL). We do not use tracking cookies or profiling.
3. How We Collect Personal Data
- Directly from you — when you contact us, engage our services, or complete forms.
- From third parties — your employer, business partners, or public registers (e.g., Registrar of Companies).
- Automatically — basic server logs when you visit our website.
- Via WhatsApp — when you initiate or respond to a conversation through our WhatsApp Business account.
4. WhatsApp Business Communications
We use the WhatsApp Business Platform (operated by Meta Platforms, Inc.) to communicate with clients and prospective clients. When you message us on WhatsApp or we send you a message, the following applies:
- Data collected: your WhatsApp phone number, display name, and the content of messages exchanged with us.
- Purpose: responding to enquiries, sharing documents, providing service updates, and scheduling appointments.
- Opt-out: you may stop receiving WhatsApp messages from us at any time by sending "STOP" in the chat or by contacting us at ssmustun@intnet.mu.
- Meta's role: Meta processes message metadata as part of operating the WhatsApp platform. We do not share your data with Meta for advertising purposes. Please refer to WhatsApp's Privacy Policy for information on how Meta handles platform data.
- No automated decision-making: we do not use automated bots to make decisions affecting individuals; any automated messages are for acknowledgement or scheduling only.
5. How We Use Your Personal Data
We process personal data for the following purposes and rely on the following legal bases:
- Performing our contract — to deliver accounting, tax, payroll, or secretarial services you have engaged us for.
- Legal obligation — to comply with applicable legislation, including the Income Tax Act, VAT Act, Companies Act, Financial Intelligence and Anti-Money Laundering Act (FIAMLA), and requests from regulatory authorities.
- Legitimate interests — to manage our business operations, improve our services, and maintain records.
- Consent — where you have explicitly agreed (e.g., to receive newsletters or marketing communications). You may withdraw consent at any time.
6. Sharing Personal Data
We do not sell personal data. We may share data with:
- Regulatory and government bodies — MRA, Registrar of Companies, Financial Intelligence Unit, or other authorities as required by law.
- Service providers — cloud storage, accounting software providers, and IT support acting on our behalf under data processing agreements.
- Professional advisors — lawyers or auditors where necessary for our engagement.
Where data is transferred outside Mauritius, we ensure appropriate safeguards are in place in line with the Data Protection Act 2017.
7. Data Retention
We retain personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with legal and regulatory retention requirements. For accounting and tax records this is generally seven (7) years from the end of the relevant financial period, in line with Mauritius tax law. Records may be retained longer if subject to an ongoing dispute or regulatory obligation.
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. Access to client data is restricted to authorised personnel only.
9. Your Rights
Under the Data Protection Act 2017, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Correction — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your data where there is no legitimate reason for us to continue processing it.
- Restriction — ask us to restrict processing in certain circumstances.
- Objection — object to processing based on legitimate interests.
- Data portability — receive your data in a structured, commonly used, machine-readable format where technically feasible.
To exercise any of these rights, please contact us at ssmustun@intnet.mu. We will respond within 28 days. You also have the right to lodge a complaint with the Data Protection Office of Mauritius.
10. Cookies
This website does not use cookies for tracking or advertising. Basic server logs (IP address, browser type, page visited) are retained for security and diagnostic purposes only and are not used for profiling.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or the way we handle your personal data, please contact us:
